Goods in Transit Insurance up to
£250.00 is automatically included to cover your
item whilst being transported. Your item is
covered for Total Loss only i.e. If the van is in
a collision and your item is destoyed your item
will be covered by the insurance, If we loose your
item your item will be covered.
Your item will not be covered for
marks/ scratches/ chips/ dents/ knocks/
bangs / cracks / faulty workings/ non
working items & any other kind of damage or
faults whether the item is packaged or
not. This is because ebay sellers do not
always declare all faults and damage when
listing the item and fault cannot be
Please Note:- Insurance is
not provided for Glass / Mirror or other
Fragile or Delicate items.
When making any claim proof of value must
be produced, i.e. ebay sale receipt. Payment will
only be made for the value on the ebay receipt for
this item up to a maximum amount
Every care is taken when
Handling/Loading/Unloading and Transporting your
posessions but accidents can happen. We accept no
responsibility for any damage too or
loss of your possesions or damage to any
property when conducting the removal of your
item/s. We do NOT offer insurance to
cover such eventualities. We suggest you purchase
insurance to cover any losses which you
may incur, from your House Contents Insurance
Company. Your policy may already cover moving
house/furniture items .
By booking with Gator Couriers you the
person making the booking, agree to provide
your own insurance and will NOT hold
Gator Couriers responsible for any damage
to ANY property or ANY damage
to your items however it was
The price we provide for the budget
services we provide for ebay items and non urgent
deliveries is based on collection and delivery
within 14 days of making a
Any times and dates given are a guidline
only and not guaranteed.
Collection from inside the collection
point and delivery to inside the delivery
point. e.g. the driver will help carry a sofa
into your living room.
This service is provided at the drivers
discretion, the driver may decline to enter
any premises or property to help with
loading/unloading at any location at anytime
without giving a
If then driver enters any property at your
request, the driver does so without accepting any
responsibility for any damage/harm caused to
property or persons whilst helping move the item.
You accept full responsibility for any damage/harm
to any property/person.
We accept no responsibility for the
condition of items purchased through ebay, other
auction sites, other second hand items or any item
unpackaged, packaged, new or
secondhand from other third parties.
Delivery charges are payable at all time
even if the item is not as described by the
We recommend you view all items before
making your purchase.
You are responsible for the payment for the
purchase of any item you ask Gator Couriers to
collect and deliver. Please make sure payment has
been made before we arrive to collect the item as
you are still required to pay the full delivery
charges if we are not allowed
to collect the item due to payment not
being made for the item.
**Gator Couriers will NOT make payment
for your item on your behalf and then collect the
payment from you**
For Ebay items /single items or
small removals a fixed price may be given.
Unless otherwise agreed, the fixed price
includes up to 20 mins loading/waiting time at
collection point and up to 20 mins
unloading/waiting time at delivery
point. Extra waiting time at either location
will be charged at £5.00 for each additional 20
mins or part of, and will be added to the original
quoted fixed price.
If Gator Couriers have tried to make a
delivery or collection and nobody is at the
address we will use the contact number for that
location to clarify the situation. If it is
possible the driver will wait and additional
waiting time may be added to the cost. If waiting
is not an option recollection or redelivery
charges will apply. This may result in the
original full delivery charge being
charged + the full delivery charge for the
recollection or redelivery.
The total amount including any
extra charges is payable in full in cash at
the end of the delivery.If payment has been made
by debit/credit card or paypal payment prior to
collection you will be invoiced for any additional
charges, payment will need to be made within 7
days of invoice date. Non payment will result in
additional charges being added with further action
taken for the recover of the oustanding
Small removals may be charged at a Per Hour
Rate + a mileage Charge.
This is payable in full in cash at the end
of the removal.
Minimum Charge for 2
Hours applies. You will then be charged by the
Half Hour or part of.
Unless a fixed price has been
agreed before the removal begins, your quoted
price is only an estimated cost of the move, your
final costs may go up or down .
Minimum Delivery Charges apply to
all Collections and Deliveries of
Can be paid to the
This may not be an option for all
collections or removals.
Payment can be made using funds in
your paypal account.
Funds must clear before collections
or removals commences.
A £5.00 surcharge is made for
payment using a credit/debit card, this is because
of charges made by
You do NOT need to have a paypal account to
pay this way.
Payment must clear before collection
or removals commences.
We do NOT receive your card details when
using this method of
Your card details are sent directly to
paypal. This helps to ensure your card
See Paypal web site for there privacy
policy regarding your card
If you wish to cancel your booking, 24
Hours notice must be given to Gator Couriers, No
charge will be made. If you cancel within 24 Hours
of collection time a 50% charge of the total fee
will be payable. If no cancellation notice is
given a 100% charge of total fee is payable.
It is your responsibility when making a
booking with Gator Couriers to make sure all
parties are aware of these terms and